CUSTOMER INFORMATION / UNITED KINGDOM
Shipping & collection
Delivery and collection are discussed before a request becomes an agreed purchase. No fixed delivery price, service area or dispatch promise is asserted by checkout.
Where you need the tools
Provide the full destination address and postcode so feasibility and arrangements can be checked. The company is based in Birmingham, United Kingdom; this does not establish a nationwide or international delivery guarantee. Ask about destinations outside the UK before relying on delivery.
Charges and timing
Shipping cost, any applicable charges, method and estimated timing must be confirmed for your actual selection and address. They are not included in the displayed product subtotal. Do not rely on an assumed arrival date; wait for agreed details before proceeding with payment.
Availability and packing
A durable request does not mean the tools are reserved, packed or dispatched. Several hammers or driver sets may have different practical packing needs. Include any delivery concerns in the notes and confirm the final goods, quantities and packing arrangements with the merchant.
Delivery updates
If tracking or dispatch information is available for the agreed service, ask how it will be supplied. This website does not invent carrier names or tracking functionality. Keep your order reference and agreed details to make it easier to resolve a query.
Collection enquiries
If you would prefer collection, contact us before travelling to confirm whether it is possible, the exact place, opening arrangements and the goods being held. The company identification address alone is not a published collection appointment or opening-hours guarantee.
If something goes wrong
Check the delivery against the agreed selection and note missing, incorrect or damaged goods. Preserve useful packaging and photographs and contact us with the reference and destination details. Do not arrange a return without first confirming the appropriate route and handling; applicable consumer rights remain unaffected.
Contact the merchant
HOMECARE DIY HARDWARE STORE LTD
Birmingham Indoor Market Unit 36, 50 Edgbaston Street, Birmingham, United Kingdom, B5 4RQ
Company number 14929455
[email protected] · +447847336219
Include your request reference, but never send payment card details or unnecessary sensitive documents.