Privacy policy

Information you provide

Checkout asks for your name, email, phone, delivery address and optional notes. We also record the selected products, quantities, subtotal, request reference and acceptance time. Send only information relevant to the request; do not include payment card numbers or sensitive identity documents.

Why we use it

We use request details to record your selection, respond to your questions and discuss actual goods, availability, delivery and payment arrangements. Necessary session and security information supports checkout validation and duplicate prevention. We do not charge cards through this website.

Legal basis

Handling an enquiry or request can involve steps requested before a contract. Security and reliable request records support legitimate operational interests; applicable legal obligations may also require records. Optional browser choices require your consent where applicable. Ask us if you need clarification about a particular use.

Sharing and service providers

Site hosting and technical service providers may process data needed to operate the store. We do not represent this checkout as an email delivery service or share request data for advertising. Where disclosure is needed for an agreed delivery or a legal obligation, only relevant information should be used.

Retention and security

Protected server records and necessary browser storage support the request process. Records should be retained only as needed for handling the request, security and applicable obligations, then reviewed or removed. No fixed retention period is invented here; contact us about your particular record. Do not share a device session containing personal details.

Your choices and rights

You may ask for access, correction, deletion or restriction, and may have rights to object or portability where applicable. Consent for optional storage can be changed through Cookie settings. Contact us to make a data request and provide enough information to locate it; identity verification may be proportionate. You may raise concerns with the UK Information Commissioner’s Office.

Contact the merchant

HOMECARE DIY HARDWARE STORE LTD
Birmingham Indoor Market Unit 36, 50 Edgbaston Street, Birmingham, United Kingdom, B5 4RQ
Company number 14929455

[email protected] · +447847336219

Include your request reference, but never send payment card details or unnecessary sensitive documents.